System configuration management is difficult because systems evolve in an undisciplined way: packages are upgraded, configuration files are edited, and so on. The management of ex...
This paper initiates a study of accountable certificate management methods, necessary to support long-term authenticity of digital documents. Our main contribution is a model for ...
The Esprit project PRODNET II1 (Production Planning and Management in an Extended Enterprise) had as its main objective the development of a reference architecture and a support in...
Current approaches to power management are based on operating systems with full knowledge of and full control over the underlying hardware; the distributed nature of multi-layered...
Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...