Abstract. In order to extend the application domain of natural language interfaces to more realistic tasks without the decrease of user’s performance, it is desirable for users t...
Abstract. We define a basic calculus for name management, which is obtained by an appropriate combination of three ingredients: extensible records (in a simplified form), names (...
Abstract. Ontology-based modelling is becoming increasingly important in the design of complex knowledge management applications. However, many problems related to large-scale onto...
Paolo Ceravolo, Angelo Corallo, Gianluca Elia, Ant...
In this contribution, we study companies engaging in B2C-E-Commerce and their ability to manage the relationship with their customers. We refer to this as companies’ ECCRM-capab...
A critical point for developing successful information systems for distributed organisations is the need for integrating heterogeneous technologies and tools. This paper reports a...
Lerina Aversano, Gerardo Canfora, Andrea De Lucia,...