To date the adoption and diffusion of technology enabled solutions to deliver better healthcare has been slow. There are many reasons for this. One of the most significant is that...
Service-level agreements (SLA) definition and monitoring are open issues within the IT Service Management (ITSM) domain. Our main goals are to propose a model-based approach to IT ...
Organizations exist to create value that members could not create individually. They create value by harnessing the intellectual resources of their members to provide goods and se...
In this paper, we present a stochastic model for the dynamic fleet management problem with random travel times. Our approach decomposes the problem into time-staged subproblems by...
To solve the cruise two-dimensional revenue management problem and develop such an automated system under uncertain environment, a static model which is a stochastic integer progr...