Customer preferences for products are drifting over time. Product perception and popularity are constantly changing as new selection emerges. Similarly, customer inclinations are ...
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
We present a detailed study of network evolution by analyzing four large online social networks with full temporal information about node and edge arrivals. For the first time at ...
Jure Leskovec, Lars Backstrom, Ravi Kumar, Andrew ...
In recent years, the proliferation of VOIP data has created a number of applications in which it is desirable to perform quick online classification and recognition of massive voi...
Web users display their preferences implicitly by navigating through a sequence of pages or by providing numeric ratings to some items. Web usage mining techniques are used to ext...