In the development process of a B2B system it is crucial that the business experts are able to express and evaluate agreements and commitments between the partners and that the so...
Christian Huemer, Marco Zapletal, Philipp Liegl, R...
Abstract. The research presented in this paper investigates how observation of information- and communication-intensive work in hospital wards can be used to produce requirements f...
—For multiclass flow line models, we identify a class of service times that allow a decomposition of the system into subsets of servers called channels. In each channel, the cus...
Abstract. Software models are key in separating and solving independent development concerns. However, there is still a gap on how to transition design information among these sepa...
In this paper, we discuss the major issues associated with the new model of software delivery – service on demand – and explain why it alters the economics of software. As this...