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IFIP
2007
Springer
16 years 16 days ago
Coordinating the Service Process of Two Business Units towards a Joint Customer
The paper presents a new theoretical framework for coordinating an inter-unit collaborative service process towards a joint customer. The common service process is itself presente...
Rita Lavikka, Riitta Smeds, Miia Jaatinen, Emmi Va...
INCDM
2010
Springer
204views Data Mining» more  INCDM 2010»
15 years 9 months ago
Combining Business Process and Data Discovery Techniques for Analyzing and Improving Integrated Care Pathways
Hospitals increasingly use process models for structuring their care processes. Activities performed to patients are logged to a database but these data are rarely used for managin...
Jonas Poelmans, Guido Dedene, Gerda Verheyden, Her...
CAISE
2007
Springer
16 years 17 days ago
A weighted coupling metric for business process models
Various efforts recently aimed at the development of quality metrics for process models. In this paper, we propose a new notion of coupling, which has been used successfully in so...
Irene T. P. Vanderfeesten, Jorge Cardoso, Hajo A. ...
EGOV
2010
Springer
15 years 7 months ago
Designing Quality Business Processes for E-Government Digital Services
Abstract. Research works and surveys focusing on e-Government Digital Services availability and usage, reveal that often services are available but ignored by citizens. In our hypo...
Flavio Corradini, Damiano Falcioni, Andrea Polini,...
ECWEB
2004
Springer
148views ECommerce» more  ECWEB 2004»
15 years 11 months ago
OCL-Constraints for UMM Business Collaborations
Abstract. Recently, a trend towards business processes in Business-toBusiness e-Commerce (B2B) is apparent. One of the most promising approaches is UN/CEFACT’s modeling methodolo...
Birgit Hofreiter, Christian Huemer, Werner Winiwar...