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ICSE
2005
IEEE-ACM
16 years 6 months ago
Predictors of customer perceived software quality
Predicting software quality as perceived by a customer may allow an organization to adjust deployment to meet the quality expectations of its customers, to allocate the appropriat...
Audris Mockus, Ping Zhang, Paul Luo Li
IMC
2007
ACM
15 years 8 months ago
Quality-of-service class specific traffic matrices in ip/mpls networks
In this paper we consider the problem of determining traffic matrices for end-to-end demands in an IP/MPLS network that supports multiple quality of service (QoS) classes. More pr...
Stefan Schnitter, Franz Hartleb, Martin Horneffer
CCS
2011
ACM
14 years 6 months ago
Fashion crimes: trending-term exploitation on the web
Online service providers are engaged in constant conflict with miscreants who try to siphon a portion of legitimate traffic to make illicit profits. We study the abuse of “tr...
Tyler Moore, Nektarios Leontiadis, Nicolas Christi...
ECAI
2000
Springer
15 years 10 months ago
Gaining Insights into Web Customers using Web Intelligence
The web is fast maturing into an important marketing medium that provides businesses with the ability to undertake oneto-one marketing and provide personalised services to their cu...
Sarabjot S. Anand, Matthias Baumgarten, Alex G. B&...
CORR
2008
Springer
96views Education» more  CORR 2008»
15 years 6 months ago
Performance Modeling and Evaluation for Information-Driven Networks
Information-driven networks include a large category of networking systems, where network nodes are aware of information delivered and thus can not only forward data packets but m...
Kui Wu, Yuming Jiang, Guoqiang Hu