While earlier work provided a partial view of users’ preferences about manuals, for most users in most work contexts the important question remains open: What do users want in d...
While existing studies on YouTube’s massive user-generated video content have mostly focused on the analysis of videos, their characteristics, and network properties, little att...
Although approaches to User Centered Software Development have existed for almost 20 years a rift still exists between theory and practice. In practice, many software projects are...
Previous work on understanding user web search behavior has focused on how people search and what they are searching for, but not why they are searching. In this paper, we describ...
—We consider a scenario in which users share an access point and are mainly interested in VoIP applications. Each user is allowed to adapt to varying network conditions by choosi...