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CANDT
2009
15 years 10 months ago
Please help!: patterns of personalization in an online tech support board
We analyze help-seeking strategies in two large tech support boards and observe a number of previously unreported differences between tech support boards and other types of online...
Sarita Yardi, Erika Shehan Poole
KDD
2010
ACM
279views Data Mining» more  KDD 2010»
15 years 10 months ago
Unifying dependent clustering and disparate clustering for non-homogeneous data
Modern data mining settings involve a combination of attributevalued descriptors over entities as well as specified relationships between these entities. We present an approach t...
M. Shahriar Hossain, Satish Tadepalli, Layne T. Wa...
EXPCS
2007
15 years 10 months ago
An analysis of XML compression efficiency
XML simplifies data exchange among heterogeneous computers, but it is notoriously verbose and has spawned the development of many XML-specific compressors and binary formats. We p...
Christopher J. Augeri, Dursun A. Bulutoglu, Barry ...
SIGIR
2010
ACM
15 years 10 months ago
Query log analysis in the context of information retrieval for children
In this paper we analyze queries and sessions intended to satisfy children’s information needs using a large-scale query log. The aim of this analysis is twofold: i) To identify...
Sergio Duarte Torres, Djoerd Hiemstra, Pavel Serdy...
SIGIR
2010
ACM
15 years 10 months ago
Exploring the use of labels to shortcut search trails
Search trails comprising queries and Web page views are created as searchers engage in information-seeking activity online. During known-item search (where the objective may be to...
Ryen W. White, Raman Chandrasekar