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156
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SIGDOC
2006
ACM
16 years 24 days ago
2006
ACM
Few users of computer applications seek help from the documentation. This paper reports the results of an empirical study of why this is so and examines how, in real work, users s...
157
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SIGDOC
2006
ACM
16 years 24 days ago
2006
ACM
While earlier work provided a partial view of users’ preferences about manuals, for most users in most work contexts the important question remains open: What do users want in d...
168
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SIGECOM
2006
ACM
16 years 24 days ago
2006
ACM
Our proposed methods employ learning and search techniques to estimate outcome features of interest as a function of mechanism parameter settings. We illustrate our approach with ...
184
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SIGIR
2006
ACM
16 years 24 days ago
2006
ACM
Searching an organization’s document repositories for experts provides a cost effective solution for the task of expert finding. We present two general strategies to expert se...
177
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SIGIR
2006
ACM
16 years 24 days ago
2006
ACM
We show that incorporating user behavior data can significantly improve ordering of top results in real web search setting. We examine alternatives for incorporating feedback into...