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SIGDOC
2009
ACM
16 years 1 months ago
The micro-structure of use of help
To see whether, from the user’s standpoint, muddling through with trial-and-error exploration of the interface actually works as well as consulting help, we analyzed video recor...
David G. Novick, Oscar D. Andrade, Nathaniel Bean
SIGDOC
2009
ACM
16 years 1 months ago
The macro-structure of use of help
Users of help systems often complain that they do not find them useful; while they still use help at least occasionally, they resort to other problem-solving strategies. In this p...
Oscar D. Andrade, Nathaniel Bean, David G. Novick
SIGIR
2009
ACM
16 years 1 months ago
SUSHI: scoring scaled samples for server selection
Modern techniques for distributed information retrieval use a set of documents sampled from each server, but these samples have been underutilised in server selection. We describe...
Paul Thomas, Milad Shokouhi
SIGIR
2009
ACM
16 years 1 months ago
Reducing long queries using query quality predictors
Long queries frequently contain many extraneous terms that hinder retrieval of relevant documents. We present techniques to reduce long queries to more effective shorter ones tha...
Giridhar Kumaran, Vitor R. Carvalho
SIGIR
2009
ACM
16 years 1 months ago
Experiments in CLIR using fuzzy string search based on surface similarity
Cross Language Information Retrieval (CLIR) between languages of the same origin is an interesting topic of research. The similarity of the writing systems used for these language...
Sethuramalingam Subramaniam, Anil Kumar Singh, Pra...