The analysis of externalities in technology-based networks continues to be of significant managerial importance in e-commerce and traditional IS operations. Competitive strategy, ...
—In this paper we present an approach for specifying and prioritizing information security requirements in organizations. It is important to prioritize security requirements sinc...
This paper deals with the Change Management process within IT Service Management. Change Management includes several activities, some of which need to evaluate the risk exposure as...
Customer Relationship Management (CRM) is a strategy that supports an organization’s decision-making process to retain long-term and profitable relationships with its customers....
Currently supportive information systems for higher education and research are responding to specific information needs within institutes, departments and administration. These se...
Stefan Klink, Andreas Oberweis, Daniel Ried, Ralf ...