Abstract. The collaborative creation of value is the central tenet of services science. In particular, then, the quality of a service encounter would depend on the mutual expectati...
Abstract: Modern telecommunications companies currently undergo remarkable structural changes to be successful in the Next-Generation markets for communications and content product...
Established software development processes focus on delivering software within time and budget according to a set of requirements. However, practical experiences show that neither...
: The development of Web Service compositions has not yet been automated. Web Service-based process definitions can be created automatically using Web Service compositions template...
This paper presents a case study of using simulation for analyzing the impact of proposed changes in the supply chain processes for a large logistics operation. The major changes ...
Sanjay Jain, Eric C. Ervin, Andrew P. Lathrop, Rus...