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» Managing change (workshop)
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WSC
1998
15 years 8 months ago
Using Simulation in Call Centers
A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
Vivek Bapat, Eddie B. Pruitte Jr.
HASE
2008
IEEE
15 years 7 months ago
Synopsis of Evaluating Security Controls Based on Key Performance Indicators and Stakeholder Mission Value
Information security continues to evolve in response to disruptive changes with a persistent focus on information-centric controls and a healthy debate about balancing endpoint an...
Robert K. Abercrombie, Frederick T. Sheldon, Ali M...
CHI
2010
ACM
15 years 7 months ago
Multitasking bar: prototype and evaluation of introducing the task concept into a browser
This paper clarifies two common patterns of multitasking on the Web, namely Multiple Tasks (MT) and Multiple Session Task (MST). To support both of these, the task concept needs t...
Qing Wang, Huiyou Chang
SIGCOMM
2010
ACM
15 years 7 months ago
Autonomous traffic engineering with self-configuring topologies
Network operators use traffic engineering (TE) to control the flow of traffic across their networks. Existing TE methods require manual configuration of link weights or tunnels, w...
Srikanth Sundaresan, Cristian Lumezanu, Nick Feams...
DKE
2006
79views more  DKE 2006»
15 years 6 months ago
Schema versioning in data warehouses: Enabling cross-version querying via schema augmentation
As several mature implementations of data warehousing systems are fully operational, a crucial role in preserving their up-to-dateness is played by the ability to manage the chang...
Matteo Golfarelli, Jens Lechtenbörger, Stefan...