A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
Information security continues to evolve in response to disruptive changes with a persistent focus on information-centric controls and a healthy debate about balancing endpoint an...
Robert K. Abercrombie, Frederick T. Sheldon, Ali M...
This paper clarifies two common patterns of multitasking on the Web, namely Multiple Tasks (MT) and Multiple Session Task (MST). To support both of these, the task concept needs t...
Network operators use traffic engineering (TE) to control the flow of traffic across their networks. Existing TE methods require manual configuration of link weights or tunnels, w...
Srikanth Sundaresan, Cristian Lumezanu, Nick Feams...
As several mature implementations of data warehousing systems are fully operational, a crucial role in preserving their up-to-dateness is played by the ability to manage the chang...