With customer relationship management (CRM) companies move away from a mainly product-centered view to a customer-centered view. Resulting from this change, the effective manageme...
This paper presents the design of a business-aligned information system (IS) from an actor-network perspective, viewing non-human intermediaries jointly as inscriptions and bounda...
In this paper, we discuss a general methodology for analysis and modeling of trust relationships in distributed computing. We discuss the classification of trust relationships, cat...
The high competition among network providers places a demand for new ways to design network services with near zero development time, low cost, and high degrees of customization an...
: Higher education courses are increasingly created as student organized collections of interrelated modules. At the same time, frequent change of subject matter and knowledge in i...