Information retrieval (IR) is an effective mechanism for text management that has received widespread adoption in the world at large. But it is not a particularly creative mechanis...
RFID has been gaining popularity for inventory control, object tracking, and supply chain management in warehouses, retail stores, hospitals, etc. Periodically and automatically es...
Modern trends in manufacturing demand more flexible and adaptive handling of production order execution. Due to its distributed nature, agent-based systems become a suitable solut...
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
Business processes used in networked business are often large and complex, which makes them difficult to manage and change. In this paper we address this lack of flexibility by pr...
Tim van Eijndhoven, Maria-Eugenia Iacob, Mar&iacut...