1709 search results - page 213 / 342 » Managing Customer Expectations |
161
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WSC
2008
15 years 9 months ago
2008
In this paper we develop a two stage algorithm for scheduling call centers with strict SLAs and arrival rate uncertainty. The first cut schedule can be developed in less than a mi...
176
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WSC
2008
15 years 9 months ago
2008
This paper summarizes new analytical and empirical results for the economic approach to simulation selection problems that we introduced two years ago. The approach seeks to help ...
153
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CAISE
2008
Springer
15 years 8 months ago
2008
Springer
In today's world with companies operating in a global business environment. Most enterprises, and especially the SMEs, lack the necessary business culture, technical and non-t...
132
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IQ
2007
15 years 8 months ago
2007
: Data Quality is a major stake for large organizations and software companies are proposing increasing numbers of tools focusing on these issues. The scope of these tools is movin...
172
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AIPS
2004
15 years 8 months ago
2004
Decision makers on supply chains face an uncertain, dynamic, and strategic multiagent environment. We report on Deep Maize, an agent we designed to participate in the 2003 Trading...