1709 search results - page 194 / 342 » Managing Customer Expectations |
175
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JUCS
2008
15 years 6 months ago
2008
: Quality of Experience (QoE) is a promising method to take into account the users' needs in designing, monitoring and managing networks. However, there is a challenge in find...
175
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PRESENCE
2007
15 years 6 months ago
2007
A distributed virtual environment (DVE) is a software system that allows users on a network to interact with each other by sharing a common view of their states. As users are geog...
172
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PVLDB
2008
15 years 6 months ago
2008
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
217
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KBSE
2010
IEEE
15 years 4 months ago
2010
IEEE
SCA (Service Component Architecture) is an OASIS standard for describing service-oriented middleware architectures. In particular, SCA promotes a disciplined way for designing dis...
238
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DSL
2009
15 years 4 months ago
2009
Abstract. Various forms of pervasive computing environments are being deployed in an increasing number of areas including healthcare, home automation, and military. This evolution ...