1709 search results - page 184 / 342 » Managing Customer Expectations |
173
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IUI
2005
ACM
16 years 3 days ago
2005
ACM
This paper describes an Intelligent Shopping Assistant designed for a shopping cart mounted tablet PC that enables individual interactions with customers. We use machine learning ...
164
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ESEC
1999
Springer
15 years 10 months ago
1999
Springer
Building software systems out of pre-fabricated components is a very attractive vision. Distributed Component Platforms (DCP) and their visual development environments bring this v...
226
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ACMICEC
2007
ACM
15 years 10 months ago
2007
ACM
Purchasing decisions are often strongly influenced by people who the consumer knows and trusts. Moreover, many online shoppers tend to wait for the opinions of early adopters befo...
171
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WSC
2007
15 years 8 months ago
2007
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
165
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DAGSTUHL
2007
15 years 8 months ago
2007
Abstract. The intent of this position paper is to present the focus of interest of our end-user development (EUD) related research at SAP Research CEC Darmstadt, enabling other par...