In a competitive telecommunications marketplace, operators must provide customers with rapid access to both new and traditional service offerings. Market share is developed through...
Flexible user interfaces that can be customized to meet the needs of the task at hand are particularly important for real-time group collaboration. This paper presents the user in...
Delivering data to on-line game participants requires the game data to be "customized" in real-time to each participant's characteristics. Using multicast in such a...
Manuel M. Oliveira, Jon Crowcroft, Christophe Diot
Warehouse or distribution centre managers have to decide how to collect the products to fulfill customers requests but also where to locate the products (SKUs) and how much space ...
Jean Philippe Gagliardi, Jacques Renaud, Angel Rui...
A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....