In this paper, we present initial findings from the study of a digital photo-sharing website: Flickr.com. In particular, we argue that Flickr.com appears to support--for some peop...
This project aims to further our understanding of the practice of user-centered design (UCD) by observing the argumentation strategies used by designers in faceto-face meetings in...
The mobile phone allowed people to communicate when and where they wanted, dramatically changing how audio telephony was integrated into daily life. With video telephony services ...
This paper discusses the use of instant messaging (IM) as a communication tool during usability studies ? primarily between the interview and observation rooms. The benefits and c...
Even though adaptive (trainable) spam filters are a common example of systems that make (semi-)autonomous decisions on behalf of the user, trust in these filters has been underexp...
Henriette S. M. Cramer, Vanessa Evers, Maarten van...