Spreadsheets in financial markets are frequently used as database, calculator and reporting application combined. This paper describes an alternative approach in which spreadsheet...
Knowledge Management is a necessary and integral part of an effective and successful support organization, yet it is also a buzzword that is perhaps over-hyped and over-used. How ...
With the improvement of network bandwidth, multimedia services based on streaming live media have gained much attention recently, among which IPTV has become a hot topic. After em...
Abstract. Business Process Management (BPM) includes methods, techniques, and tools to support the design, enactment, management, and analysis of operational business processes. It...
Wil M. P. van der Aalst, Arthur H. M. ter Hofstede...
Increased competition, complex service provision chains and integrated service offerings require effective techniques for the rapid integration of telecommunications services and ...
David Lewis, Thanassis Tiropanis, Alistair McEwan,...