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EEE
2005
IEEE
16 years 8 days ago
SLA Representation, Management and Enforcement
As the IT industry is becoming more and more interested in service oriented business models and upcoming technologies like Web Services or Grid Computing, the need for automated c...
Adrian Paschke, Martin Bichler
WWW
2003
ACM
16 years 7 months ago
TSpaces Services Suite: Automating the Development and Management of Web Services
Web services allow authorized entities (including individuals, corporations, and automated agents) to employ software components created by other parties scattered across the glob...
Marcus Fontoura, Tobin J. Lehman, Dwayne Nelson, T...
WWW
2008
ACM
15 years 6 months ago
Workshop on social web and knowledge management (SWKM2008)
This paper provides an overview on the synergies between social web and knowledge managemen, topics, program committee members as well as summary of accepted papers for the SWKM20...
Peter Dolog, Markus Krötzsch, Sebastian Schaf...
HICSS
2003
IEEE
193views Biometrics» more  HICSS 2003»
15 years 12 months ago
Message Sense Maker: Engineering a Tool Set for Customer Relationship Management
To determine the important trends and issues in thousands of comments from customers and make strategic decisions about business operations, managers must go over these messages m...
Dmitri Roussinov, J. Leon Zhao
MKWI
2008
153views Business» more  MKWI 2008»
15 years 8 months ago
A Reference Architecture for Semantic Business Process Management Systems
: Semantic Business Process Management (SBPM) enhances BPM with semantic technologies in order to increase the degree of automation in the BPM lifecycle and help in bridging the ga...
Dimka Karastoyanova, Tammo van Lessen, Frank Leyma...