—The need for integration of all types of client and server applications that were not initially designed to interoperate is gaining popularity. One of the reasons for this popul...
Anne H. H. Ngu, Michael Pierre Carlson, Quan Z. Sh...
Legacy network file services such as NFS, SMB/CIFS, and AFP changed the way we worked. File services running on crossplatform networks allowed us to save our files on remote syste...
— Modern cities are becoming increasingly networked Network Operator and the Service Providers can introduce environments and a plethora of computing equipment interacts their ow...
Antonis M. Hadjiantonis, Marinos Charalambides, Ge...
Component-based models represent a dominant trend in the construction of wide-area network applications, making possible the integration of diverse functionality contained in modu...
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis, Qih...