Email use in the context of everyday work practices, or email flow, has not been heavily studied. We present the results of a pair of studies examining how users interlace email w...
Over the last decade, the role of information technology in enterprises has been transforming from one of providing automation services to one of enabling business innovation. ITâ...
This paper describes the architecture of a computer system conceived as an intelligent assistant for public transport management. The goal of the system is to help operators of a c...
The agility to collaborate in several business networks has become essential for the success of enterprises. The dynamic nature of collaborations and the autonomy of enterprises cr...
This paper reports on our experience of eliciting and managing requirements on a large European-based multinational project, whose purpose is to create a system to support learnin...
Debra Trusso Haley, Bashar Nuseibeh, Helen C. Shar...