In this paper we propose to include two up-to-date separate concepts, namely social computing and usability metrics, in intelligent interaction agents to enhance a user-centred, ad...
The primary purpose of this paper is to describe the theoretical underpinnings of the construct Para-social Presence (PSP). Para-social presence refers to the extent to which a me...
The World Wide Web provides a wealth of data that can be harnessed to help improve information retrieval and increase understanding of the relationships between different entities...
Most applications accessible through the Web suffer from a noticeable lack of support for adapting to the different information needs that different users may have regarding a cert...
Web entities, such as documents and hyperlinks, are created for different purposes, or intents. Existing intent-based retrieval methods largely focus on information seekers’ int...