Crafting a good user experience requires skills in several disciplines. Few people have this breadth of knowledge, and undergraduate computer science students are no exception. En...
This paper describes an initiative at North Carolina State University in which the undergraduate software engineering class was restructured in layout and in presentation. The cha...
: Software development is an experimental discipline, i.e. somewhat unpredictable. This suggests that software processes improvement should be based on the continuous iteration of ...
Handheld computers will become an increasingly compelling choice of technology for K-12 classrooms because they will enable a transition from occasional, supplemental use to frequ...
In this paper, we propose and develop a novel approach to the problem of optimally managing the tax, and more generally debt, collections processes at financial institutions. Our...
Naoki Abe, Prem Melville, Cezar Pendus, Chandan K....