The tradition of a worker who retires by age 65 is being replaced by a trend of longer periods of employment, leading people to believe that an aging workforce will be a major soc...
Gregorio Convertino, Umer Farooq, Mary Beth Rosson...
Large software projects often require a programmer to make changes to unfamiliar source code. This paper presents the results of a formative observational study of seven professio...
Robert DeLine, Amir Khella, Mary Czerwinski, Georg...
Social factors, such as status differences, may prevent some members from participating in group decisions. Computerized group decision support systems (GDSSs) can reduce social i...
John Davis, Melora Zaner, Shelly Farnham, Cezary M...
To increase the assurance with which agents can be deployed in operational settings, we have been developing the KAoS policy and domain services. In conjunction with Nomads strong...
Jeffrey M. Bradshaw, Andrzej Uszok, Renia Jeffers,...
Computer-mediated communication (CMC) is fundamentally different to face-to-face (FTF) communication. The low bandwidth of CMC filters out important social and contextual cues, wh...