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KDD
1997
ACM
142views Data Mining» more  KDD 1997»
15 years 11 months ago
Knowledge Discovery in Integrated Call Centers: A Framework for Effective Customer-Driven Marketing
As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...
Paul Xia
157
Voted
AAAI
2008
15 years 9 months ago
Knowledge-Based Spatial Reasoning for Scene Generation from Text Descriptions
This system translates basic English descriptions of a wide range of objects in a simplistic zoo environment into plausible, three-dimensional, interactive visualizations of their...
Dan Tappan
ECTEL
2008
Springer
15 years 8 months ago
Knowledge Services for Work-Integrated Learning
In order to support work-integrated learning scenarios task- and competency-aware knowledge services are needed. In this paper we introduce three key knowledge services of the APOS...
Stefanie N. Lindstaedt, Peter Scheir, Robert Lokai...
EDM
2010
165views Data Mining» more  EDM 2010»
15 years 8 months ago
Using a Bayesian Knowledge Base for Hint Selection on Domain Specific Problems
A Bayesian Knowledge Base is a generalization of traditional Bayesian Networks where nodes or groups of nodes have independence. In this paper we describe a method of generating a ...
John C. Stamper, Tiffany Barnes, Marvin J. Croy
182
Voted
ACL
2000
15 years 8 months ago
Extracting Causal Knowledge from a Medical Database Using Graphical Patterns
This paper reports the first part of a project that aims to develop a knowledge extraction and knowledge discovery system that extracts causal knowledge from textual databases. In...
Christopher S. G. Khoo, Syin Chan, Yun Niu