Web usage mining attempts to discover useful knowledge from the secondary data obtained from the interactions of the users with the Web. Web usage mining has become very critical ...
A question based knowledge management system with the capability to integrate heterogeneous sources of information and knowledge and which nonetheless acts like a single coherent ...
Alexander Schatten, Franz Inselkammer, A. Min Tjoa
Customer knowledge has been increasingly recognized as a key strategic resource in any company’s success. Recent studies conducted in the fields of Knowledge Management and Cust...
The central idea in reference modeling is the reutilization of the business knowledge contained in a reference model. The user's task in reference model-based construction is ...
—The trends for pushing more operational intelligence towards network elements to achieve more context-aware and self-managing behavior often requires elements to gather network ...
John Keeney, David Lewis, Declan O'Sullivan, Antoi...