Communities of practice (COPs) have been around since the founding of the first social networks many millennia ago. Organizations around the world over the last two decades have l...
Wikis are currently used in business to provide knowledge management systems, especially for individual organizations. However, building wikis manually is a laborious and time-con...
This position paper argues that the mobile agents paradigm is a useful and important technology enabling pervasive and ubiquitous computing. Context awareness drives adaptability ...
“Client Services”, “User Services”, “Customer Service”: whatever we call it at our various colleges and universities, it’s not just about fixing hardware and softwar...
The purpose of this study is to develop a decision making system to evaluate the risks in E-Commerce (EC) projects. Competitive software businesses have the critical task of assess...
Rashid Hafeez Khokhar, David A. Bell, Jiwen Guan, ...