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WETICE
1998
IEEE
15 years 11 months ago
A Framework for Adaptive Process Modeling and Execution (FAME)
This paper describes the architecture and concept of operation of a Framework for Adaptive Process Modeling and Execution (FAME). The research addresses the absence of robust meth...
Perakath C. Benjamin, Madhav Erraguntla, Richard J...
WSC
2001
15 years 8 months ago
Call center scheduling technology evaluation using simulation
Telemarketers, direct marketing agencies, collection agencies and others whose primary means of customer contact is via the telephone invest considerable sums of money to make the...
Sandeep Gulati, Scott A. Malcolm
BPM
2008
Springer
87views Business» more  BPM 2008»
15 years 8 months ago
Detecting and Resolving Process Model Differences in the Absence of a Change Log
Abstract. Business-driven development favors the construction of process modifferent abstraction levels and by different people. As a consequence, there is a demand for consolidati...
Jochen Malte Küster, Christian Gerth, Alexand...
CAISE
2008
Springer
15 years 8 months ago
The Challenges of Service Evolution
Abstract. Services are subject to constant change and variation. Services can evolve typically due to changes in structure, e.g., attributes and operations; in behavior and policie...
Mike P. Papazoglou
BIS
2010
160views Business» more  BIS 2010»
15 years 4 months ago
A Model of Employee Selection for SME Based on Innovation Transfer
Human resource strategy can emerge within a decentralized decision structure that gives managers autonomy to take responsive actions while overall strategic direction is considered...
Justyna Patalas-Maliszewska, Irene Krebs