This paper describes the architecture and concept of operation of a Framework for Adaptive Process Modeling and Execution (FAME). The research addresses the absence of robust meth...
Perakath C. Benjamin, Madhav Erraguntla, Richard J...
Telemarketers, direct marketing agencies, collection agencies and others whose primary means of customer contact is via the telephone invest considerable sums of money to make the...
Abstract. Business-driven development favors the construction of process modifferent abstraction levels and by different people. As a consequence, there is a demand for consolidati...
Abstract. Services are subject to constant change and variation. Services can evolve typically due to changes in structure, e.g., attributes and operations; in behavior and policie...
Human resource strategy can emerge within a decentralized decision structure that gives managers autonomy to take responsive actions while overall strategic direction is considered...