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ICIW
2007
IEEE
16 years 1 months ago
E-Satisfaction - A Comprehensive Framework
As more and more e-retailers promise their customers that online experiences will be satisfying ones, understanding what creates a satisfying customer experience becomes crucial. ...
Akshay Anand
ISI
2008
Springer
15 years 6 months ago
Analyzing content development and visualizing social interactions in Web forum
Web forums provide platforms for any Internet users around the world to communicate with each other and express their opinions. In many of the discussions in Web Forums, it involve...
Christopher C. Yang, Tobun Dorbin Ng
PERCOM
2005
ACM
16 years 6 months ago
Accessing Ubiquitous Services Using Smart Phones
The integration of Bluetooth service discovery protocol (SDP), and GPRS internet connectivity into phones provides a simple yet powerful infrastructure for accessing services in n...
Nishkam Ravi, Peter Stern, Niket Desai, Liviu Ifto...
ICDCS
2003
IEEE
16 years 4 days ago
Neighbor Table Construction and Update in a Dynamic Peer-to-Peer Network
In a system proposed by Plaxton, Rajaraman and Richa (PRR), the expected cost of accessing a replicated object was proved to be asymptotically optimal for a static set of nodes an...
Huaiyu Liu, Simon S. Lam
ICDCS
2003
IEEE
16 years 4 days ago
Experiences With Monitoring OSPF on a Regional Service Provider Network
This paper presents the results from a detailed, experimental study of OSPF, an intra-domain routing protocol, running on a mid-size regional Internet service provider. Using mult...
David Watson, Farnam Jahanian, Craig Labovitz