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NAACL
2004
15 years 8 months ago
Optimizing Automated Call Routing by Integrating Spoken Dialog Models with Queuing Models
Organizations are increasingly turning to spoken dialog systems for automated call routing to reduce call center costs. To maintain quality service even in cases of failure, these...
Tim Paek, Eric Horvitz
MMNS
2001
114views Multimedia» more  MMNS 2001»
15 years 8 months ago
Agent-Enhanced Dynamic Service Level Agreement in Future Network Environments
Current network infrastructures are experiencing rapid transformation from providing mere connectivity, to a wider range of flexible network services with Quality of Service (QoS)....
David Chieng, Alan Marshall, Ivan Ho, Gerard Parr
SPIESR
2001
152views Database» more  SPIESR 2001»
15 years 8 months ago
Video summarization and semantics editing tools
This paper describes a video summarization and semantics editing tool that is suited for content-based video indexing and retrieval with appropriate human operator assistance. The...
Li-Qun Xu, Jian Zhu, Fred Stentiford
SERP
2004
15 years 8 months ago
The Architectural Design of FRUIT: A Family of Retargetable User Interface Tools
Forms-based user interfaces are widely used means for human-computer interaction. However, it is difficult to exploit software reuse in forms-based systems because the systems ten...
Yi Liu, H. Conrad Cunningham, Hui Xiong
VISSYM
2004
15 years 8 months ago
Visualization For Public-Resource Climate Modeling
Climateprediction.net aims to harness the spare CPU cycles of a million individual users' PCs to run a massive ensemble of climate simulations using an up-to-date, full-scale...
J. P. R. B. Walton, D. Frame, D. A. Stainforth