Recommender systems (RS) are employed to personalize user interaction with (e.g. tourism) web-sites, supporting both navigation through large service assortments and the configura...
The service provider-customer relationship, although not perhaps considered a typical collaborative relationship, is clearly collaborative work. However, such work is constrained b...
Jacki O'Neill, David Martin, Tommaso Colombino, Je...
In human face-to-face interaction, participants can rely on a number of audio-visual information for interpreting interlocutors' communicative intentions, such information st...
Meta-design is an emerging conceptual framework aimed at defining and creating socio-technical environments as living entities. It extends existing design methodologies focused on ...
This paper describes an e-gov service that provides a mean to require urban or rural retirement benefits. It also discusses its usability and accessibility in order to assist disa...