Designing information architecture for complex websites requires understanding user information needs and mental models in that domain. Personas, or user archetypes, created for s...
It is accepted that changes in technology, work practices and the general socio-economic environment affect the way we plan and perform tasks. Support, opportunity and pressure fo...
One of the most pressing usability issues in the design of large web sites is that of the organization of search results. A previous study on a moderate-sized web site indicated t...
Jennifer English, Marti A. Hearst, Rashmi R. Sinha...
Children want to find information about their world, but there are barriers to finding what they seek. Young people have varying abilities to formulate complex queries and compreh...
Allison Druin, Elizabeth Foss, Hilary Hutchinson, ...
We present Apatite, a new tool that aids users in learning and understanding a complex API by visualizing the common associations between its various components. Current object-or...
Daniel S. Eisenberg, Jeffrey Stylos, Brad A. Myers