We introduce the particular functionality of the Complaint Engine suite, the integrated complaint management component for mediating consumer disputes. We formulate the problem of...
The paper presents a critical inquiry into the relationship between Computer-Mediated Communication (CMC) and progressive rationalisation in modern organisations. By drawing on th...
This paper claims that in its current use the term ‘network’ represents no more than a suggestive image of organizing in an age of spectacular context-crossing electronic tran...
Collaboration between peers is an important aspect of the learning process and can considerably augment learning in studying complex domains. To ensure that peer collaboration occ...
E-learning environments increasingly serve as important infrastructural features of universities that enable teachers to provide students with different representations of knowled...