We study the development of common ground in an emergency management planning task. Twelve three-person multi-role teams performed the task with a paper prototype in a controlled ...
Gregorio Convertino, Helena M. Mentis, Mary Beth R...
Web search services are among the most heavily used applications on the World Wide Web. Perhaps because search is used in such a huge variety of tasks and contexts, the user inter...
Retrospective Think aloud (RTA) is a usability method that collects the verbalization of a user's performance after the performance is over. There has been little work done t...
Zhiwei Guan, Shirley Lee, Elisabeth Cuddihy, Judit...
Designers of information visualization systems have the choice to present information in a single integrated view or in multiple views. In practice, there is a continuum between t...
Identifying the right-grained services is important to lead the successful service orientation because it has a direct impact on two major goals: the composability of loosely-coupl...