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191
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CIMCA
2005
IEEE
15 years 8 months ago
2005
IEEE
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
174
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CIMCA
2006
IEEE
15 years 8 months ago
2006
IEEE
Existing Language Identification (LID) approaches do reach 100% precision, in most common situations, when dealing with documents written in just one language, and when those docu...
159
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CIMCA
2005
IEEE
15 years 8 months ago
2005
IEEE
In this paper we present a simple yet accurate model to forecast electricity load with Artificial Neural Networks (ANNs). We analyze the problem domain and choose the most adequat...
225
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CIMCA
2005
IEEE
15 years 8 months ago
2005
IEEE
This paper compares the performance of two provably successful evolutionary optimization tools in the optimization of a Fuzzy-Rule-Base (FRB) for the three well known fuzzy modeli...
164
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CIMCA
2008
IEEE
15 years 8 months ago
2008
IEEE
This paper describes a portlet-based portal that provides user interfaces for access a Grid-based elearning platform. E-learning platforms that exploit resources and computing pow...