This paper describes issues in the design of IT-centric trouble-ticketing applications. Two prototypes are presented. The first introduces a user-centric, webaccessible thick clie...
Preliminary work on the development of measures appropriate for the safety domain is reported. Measures are expressed in the style of the Practical Software and Systems Measuremen...
John Murdoch, Graham Clark, Antony Powell, Paul Ca...
This paper is part of a larger study of remote print defect diagnosis. The goals of the integrated print defect diagnosis system are to reduce diagnosis time, streamline communica...
Shijun Qiu, Alice M. Agogino, Shuang Song, Jialong...
Today people typically read and annotate printed documents even if they are obtained from electronic sources like digital libraries. If there is a reason for them to share these p...
For document images captured by a digital camera, perspective and geometric distortions make it hard to recognize the document content properly. In this paper, we propose an integ...