We performed an empirical study to investigate whether the context of interruptions makes a difference. We found that context does not make a difference but surprisingly, people c...
We study the development of common ground in an emergency management planning task. Twelve three-person multi-role teams performed the task with a paper prototype in a controlled ...
Gregorio Convertino, Helena M. Mentis, Mary Beth R...
So called intractable conflicts may benefit from more modest and socially oriented approaches than those based on classical conflict resolution techniques. This paper is inspired ...
This paper presents a quantitative human performance model of making single-stroke pen gestures within certain error constraints in terms of production time. Computed from the pro...
Technologies can be used ? or appropriated ? in different ways by different users, but how do the use patterns evolve, and how can design facilitate such evolution? This paper app...