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» Information systems as social structures
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CSCW
2006
ACM
16 years 1 months ago
The practical indispensability of articulation work to immediate and remote help-giving
This paper argues that the design of remote help-giving systems should be grounded in articulation work and the methodical ways in which help-givers and help-seekers coordinate th...
Andy Crabtree, Jacki O'Neill, Peter Tolmie, Stefan...
GROUP
2007
ACM
15 years 11 months ago
That's what friends are for: facilitating 'who knows what' across group boundaries
We describe the design and evaluation of K-net, a social matching system to help people learn 'who knows what' in an organization by matching people with skills with tho...
N. Sadat Shami, Y. Connie Yuan, Dan Cosley, Ling X...
ESWS
2008
Springer
15 years 8 months ago
Resolving Lexical Ambiguities in Folksonomy Based Search Systems through Common Sense and Personalization
Information on Web2.0, generated by users of web based services, is both difficult to organize and organic in nature. Content categorization and search in such situation offers cha...
Mohammad Nauman, Shahbaz Khan 0003, Muhammad Amin,...
CSCW
2010
ACM
16 years 3 months ago
Why the plan doesn't hold: a study of situated planning, articulation and coordination work in a surgical ward
Most studies of plans and situated work have applied ethnographic methods and and thus fail to provide any quantitative insight into the extent of this phenomenon. We present a st...
Jakob E. Bardram, Thomas Riisgaard Hansen
OZCHI
2009
ACM
16 years 1 months ago
A study of email and SMS use in rural Indonesia
This paper describes a two-year research study that piloted and evaluated the use of low-cost, low-bandwidth Information and Communications Technology (ICT) to support meetings be...
Dean M. G. Hargreaves, Toni Robertson