Smart environments (e.g., airports, hospitals, stadiums, and other physical spaces using ubiquitous computing to empower many mobile people) provide novel challenges for usability...
Vocal systems are a well-established reality. Examples of popular voice-based applications include helpdesk services, reservation systems, and vocal mailboxes. These services, tha...
To see whether, from the user’s standpoint, muddling through with trial-and-error exploration of the interface actually works as well as consulting help, we analyzed video recor...
In the context of auctions for digital goods, an interesting Random Sampling Optimal Price auction (RSOP) has been proposed by Goldberg, Hartline and Wright; this leads to a truth...