Abstract. The Web is constantly evolving into an unprecedented and continuously growing source of knowledge, information and services, potentially accessed at by anyone anytime, an...
Collaboration is key to safety and efficiency in Air Traffic Control. Legacy paper-based systems enable seamless and non-verbal collaboration, but trends in new software and hardw...
Frontline support and maintenance for desktop hardware and software systems at Princeton University has been uniquely structured, allowing the benefits of centralization and the f...
Maureen A. Novozinsky, Evelyne S. Roach, Leila M. ...
Autonomic systems are needed to self-manage the increasing complexity of pervasive communications access and the ubiquitous computing services it offers to humans. Policy based go...
Kevin Feeney, Karl Quinn, David Lewis, Declan O'Su...
The aim of Participatory Design (PD) is to involve the users in the design. Even though the research has shown the success of PD projects in empowering users, little has been said...