Chief information officers (CIOs) have the difficult job of running a function that uses a lot of resources but offers little measurable evidence of its value. Line managers are i...
This paper presents an agent-based approach into a more general service oriented architecture for addressing the requirements of accessibility content and services in an ambient i...
Finding out about a topic online can be time consuming. It involves visiting multiple news sites, encyclopedia entries, video repositories and other resources while discarding irr...
Francisco Iacobelli, Kristian J. Hammond, Larry Bi...
Many recent studies provide evidence of the challenges experienced by knowledge workers while multi-tasking among several projects and initiatives. Work is often interrupted, and ...
This case study describes ethnographic interviews with vehicle buyers to learn how they make purchase decisions. The research was conducted for J. Walter Thompson (JWT), the digit...