Today customers want to use powerful search engines for their huge and increasing content repositories. Full-text-only products with simple result lists are not enough to satisfy t...
The University of Pittsburgh's Computing Services and Systems Development organization is focused on the needs of the faculty and student population, totaling nearly 40,000 u...
Successful knowledge management may depend not only on knowledge capture, but on knowledge construction—on formulating new and useful knowledge that was not previously available...
David B. Leake, Ana Gabriela Maguitman, Thomas Rei...
Community Question Answering (CQA) has emerged as a popular forum for users to pose questions for other users to answer. Over the last few years, CQA portals such as Naver and Yah...
The Internet and the World Wide Web have enabled a publishing explosion of useful online information, which has produced the unfortunate side effect of information overload: it is...