The state of service management practice and the developments in ICT-efficiency research prompt the call for managerial relevance, normative theory building and the conceptualizat...
As experimental digital library testbeds gain wider acceptance and develop significant user bases, it becomes important to investigate the ways in which users interact with the sys...
Information visualization has attracted much attention in recent years in many fields of science and engineering. In many applications, graphs are `dynamic' in the sense that...
: The middle ground between distance learning and standard-issue classroom education is ripe for exploration. In particular, the Open Directory Project shows that groups of people ...
Online voice conversations are becoming ever more popular. People have been logging online text conversations, but what about voice conversations? Walter Ong simply states, "...