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» Information Retrieval from the Web: An Interactive Paradigm
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CHI
2007
ACM
16 years 6 months ago
Software or wetware?: discovering when and why people use digital prosthetic memory
Our lives are full of memorable and important moments, as well as important items of information. The last few years have seen the proliferation of digital devices intended to sup...
Steve Whittaker, Vaiva Kalnikaité
CHI
2009
ACM
16 years 1 months ago
Coordinating tasks on the commons: designing for personal goals, expertise and serendipity
How is work created, assigned, and completed on large-scale, crowd-powered systems like Wikipedia? And what design principles might enable these federated online systems to be mor...
Michel Krieger, Emily Margarete Stark, Scott R. Kl...
IAAI
2003
15 years 7 months ago
Building Agents for the Customer Service Front
AI has the potential to play an important role in the customer service field. By leveraging the high bandwidth of natural language customers will be able to state their intentions...
Mihai Barbuceanu, Mark S. Fox, Lei Hong, Yannick L...
IMC
2009
ACM
16 years 28 days ago
Characterizing user behavior in online social networks
Understanding how users behave when they connect to social networking sites creates opportunities for better interface design, richer studies of social interactions, and improved ...
Fabrício Benevenuto, Tiago Rodrigues, Meeyo...
SIGECOM
2008
ACM
188views ECommerce» more  SIGECOM 2008»
15 years 6 months ago
Predicting trusts among users of online communities: an epinions case study
Trust between a pair of users is an important piece of information for users in an online community (such as electronic commerce websites and product review websites) where users ...
Haifeng Liu, Ee-Peng Lim, Hady Wirawan Lauw, Minh-...