Online service quality is a much-studied concept. Despite this, dimensions that make up service quality, and the items used to measure those dimensions have proven unstable. It is...
Mary Tate, Joerg Evermann, Beverley G. Hope, Stuar...
The aim of this paper is twofold: to provide a theoretical model to analyze obstacles, challenges, and incentives which lead a nonprofessional user to design websites and produce ...
In the development of software with evolving requirements, activities of requirements-engineering and management are present through the whole software development process and aff...
Jewgenij Botaschanjan, Andreas Fleischmann, Markus...
Information foraging and sensemaking with heterogeneous information are context-dependent activities. Thus visual analytics tools to support these activities must incorporate cont...
Multimodal interfaces are designed with a focus on flexibility, although very few currently are capable of adapting to major sources of user, task, or environmental variation. The...