The protection of privacy is an increasing concern in today's global infrastructure. One of the most important privacy protection principles states that personal information c...
Claudio Agostino Ardagna, Sabrina De Capitani di V...
Web Services technology enables organisations to exploit software as a service. Services are accessed by method invocations. Method interfaces are described and published, and may...
In the experiment described in this paper, we investigate the effectiveness of a document-independent technique for eliciting additional information from searchers about their inf...
Situational information can enrich the interactions between a user and the services they wish to utilize. Such information encompasses details about the user, the physical environ...
Enterprises provide professionally authored content about their products/services in different languages for use in web sites and customer care. For customer care, personalization...